The Best
In Customer
Experience
Software

Modernize Your
Customer Service Team
with Pendulum

As a super computer AI agent, we automate the mundane and menial tasks, leaving room for you to focus on what matters most in customer experience.

Meet
Pendulum

Most chat bots today will ask you a question and give you a list of options you can respond with, but sometimes what you really want to ask isn't an option they give you. Our system is able to analyze your question and phrase the relevant information in real time to keep the conversation flowing, but to get you the information you want as soon as possible.

01 - Active Learning

Our strength is that Pendulum can interpret complex queries expressed in natural language, consult many data sources, generate many possible answers, score them based on evidence, and select answers with good accuracy.

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02 - 24/7

Since our AI Agents do not sleep, they are available 24/7 and are capable of instant replies. No matter how mundane the message, chatbots can provide helpful answers, thus, increasing the chances of converting first-time visitors into active customers.

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03 - Automation

In addition to improving response rates. Our AI Agents can be trained to improve on your existing customer service and help automate online purchases.

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Industries

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Media | Telecom | Creative | Dental | Insurance | Ecommerce | Mining | Media | Telecom | Creative | Dental | Insurance | Ecommerce | Mining | Media | Telecom | Creative | Dental | Insurance | Ecommerce | Mining | Media | Telecom | Creative | Dental | Insurance | Ecommerce | Mining | Media | Telecom | Creative | Dental | Insurance | Ecommerce | Mining | Media | Telecom | Creative | Dental | Insurance | Ecommerce | Mining | Media | Telecom | Creative | Dental | Insurance | Ecommerce | Mining | Media | Telecom | Creative | Dental | Insurance | Ecommerce | Mining | Media | Telecom | Creative | Dental | Insurance | Ecommerce | Mining | Media | Telecom | Creative | Dental | Insurance | Ecommerce | Mining | Media | Telecom | Creative | Dental | Insurance | Ecommerce | Mining | Media | Telecom | Creative | Dental | Insurance | Ecommerce | Mining | Media | Telecom | Creative | Dental | Insurance | Ecommerce | Mining | Media | Telecom | Creative | Dental | Insurance | Ecommerce | Mining | Media | Telecom | Creative | Dental | Insurance | Ecommerce | Mining | Media | Telecom | Creative | Dental | Insurance | Ecommerce | Mining | 

Case Studies

We believe in creating a future where customer service is 24/7. With our unique data-driven approach, we are developing industry-leading technology that is accessible and affordable.

News Room

Pendulum Expands To Toronto

October 10, 2021

We are excited to announce our expansion office in Toronto. Starting in January 2022, our Toronto team will be leading the R&D for automotive inventory and services

Kickback Announces Partnership With Pendulum

December 22, 2020

Kickback announces a partnership with Pendulum (Pendulum AI Systems Ltd.) to support Kickback’s growing CX team. The partnership, which will begin in Q3 of 2022, will help accelerate the development of a 247 AI Agent built specifically for Kickback’s customer success department.